Urgent help please - najm256

[ArchivalUser]

Dear friends, im in a confusion and want ur assistance..
My block for step1 is april.may.june 15 and i also had booked a date for my exam at the prometric on 7th may..
But somehow due to sad circumstances i wor be able to give my exam.. And i want to extend my eligibility period to july aug sept..
Can anyone guide me abt wat to do?
Do i have to call the prometric on the phone and cancel my appointment and also have to pay a penalty fee?
Then contact ecfmg and pay a penalty fee there too?
Please guide me with the steps..

[ArchivalUser]

first of all cancel ur xam. u can cancel it online on prometric site .u will be charged 50 dollars for it if u cancel it now. if u cancel ur exam less than 5 days before ur exam u will be charged more. to extend the eligibility period go to ur ecfmg account and u can extend ur eligibility period dere and u have to pay 70 or 75 dollars for extending eligibility period

[ArchivalUser]

Thankyou so much..
I have cancelled it online but since its sunday i have to call the prometric tomorrow and pay on the phone?